Refund policy

AMOURRAHAIR — RETURN & REFUND POLICY

At Amourrahair, customer satisfaction is a priority. However, due to the nature of our products, all sales are final. For hygiene and quality assurance reasons, we do not accept returns on any used, worn, or opened items.

 

REFUNDS & EXCHANGES

Refunds or exchanges are only available in the case of:

• An incorrect item sent, or
• A confirmed error on our part

To be eligible:

• You must contact us within 3 days of delivery
• The item must be unused, unopened, and in its original condition
• Email shopamourrahair@gmail.com with your order number and clear photos of the item

Once your request is reviewed, we will notify you if a refund or exchange can be issued.

 

SHIPPING & TRACKING

• All orders include tracking information, which is sent to your email once your order ships.
• Amourrahair is not responsible for lost, stolen, or delayed packages once they are with the carrier.
• Any issues must be filed directly with USPS using your tracking number.

 

ORDER CHANGES & CANCELLATIONS

• Once an order is placed, no changes or cancellations can be made.
• Please carefully review all items, shipping addresses, and details before checking out.

 

NEED HELP?

For questions or assistance, contact us at

shopamourrahair@gmail.com